List of fixes: minor versions of CDESK 3.2.11

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Minor version 3.2.11.1

  • Requests were occasionally sorted in the wrong order when sorting by numbers.
  • Assistant solvers in requests could experience issues when creating planned work.

Minor version 3.2.11.2

  • Enhanced the Calendar module with color differentiation of fulfillments based on accounting items and work types.
  • Resolved an issue where duplicate main users and incorrect user assignments were displayed across multiple environments in CM Portal and CDESK Portal.
  • Fixed an issue where XLS export from Regular Requests failed with an internal server error after generating the export.
  • Corrected an issue where the tag color picker overlapped the background color field and prevented editing.
  • Improved validation to prevent changing the Project Deal field on closed requests directly in the frontend.
  • Resolved an issue where sent and delivered notifications remained marked as pending in CDESK.
  • Resolved an issue where the number of unprocessed messages was not displayed in the main left menu.
  • Adjusted billing calculations to ensure prepaid support packages are not overcharged when the allocated hours have not been fully consumed.
  • Improved pagination behavior in embedded and modal lists to prevent unwanted changes to browser URL parameters.

Minor version 3.2.11.3

  • We fixed the opening of attachments via the Calendar  
  • Resolved an issue with editing selected rules 

Minor version 3.2.11.4

  • Fixed an issue with displaying the Approval section in requests
  • Fixed duplicate tag saving
  • Resolved an issue where data disappeared from the Due Date field in project requests
  • Fixed an issue with opening discussions directly from emails
  • Removed an issue with displaying files in the Downloads section of the Dashboard
  • Investigated an issue related to invoice preview generation
  • In exceptional cases, invoices were displayed without important information
  • Added the option to quickly dial a contact using the phone icon displayed under their name in a request

Minor version 3.2.11.5

  • Fixed a discrepancy between planned hours on project deals and the Project Deals list
  • Fixed an issue with pagination in the Fulfillment Template list

Minor version 3.2.11.6

  • Resolved an issue with notifications when a request status was changed automatically.
  • Fixed an issue where the system environment would unexpectedly change the financial currency.
  • Resolved issues related to the quick request closure feature.
  • Restored the correct functionality of request closure.
  • Fixed an issue where Cyrillic characters caused problems during device registration.
  • During a call, CDESK now displays an interactive panel with relevant information and an option to end the call.

Minor version 3.2.11.7

  • Assistant Assignees could experience issues when adding planned work through a work order.
  • The Calendar widget configuration on the Dashboard could occasionally change when CDESK was opened in a different browser.
  • Fixed an issue with sending licenses from the list view.
  • Resolved an issue with incorrect project closure.
  • Added pop-up notifications and missed call alerts.

Minor version 3.2.11.8

  • In exceptional cases, the user group was not displayed in the Project Manager field.
  • Fixed an issue with loading the list of project deals.
  • Fixed an issue with switching between pages in Asset Management.
  • Added a phone directory to the VoIP component.
  • When creating a new project deal, the project manager and project team members are now automatically inherited from the parent project.

Minor version 3.2.11.9

  • Fixed the visibility of project deals, requests, and tasks according to user permissions.
  • Messages are now correctly assigned based on defined conditions and rule priority.
  • Restored the functionality of the “Message for the New Assignee” field when changing the request Assignee.
  • Resolved an issue when saving user groups.
  • Fixed a non-functional billing item selection.
  • Resolved multiple issues in Project Deals.

Minor version 3.2.11.10

  • The Request Catalog on the Dashboard could occasionally display tiles beyond the user’s visibility permissions.
  • Implemented a series of fixes in the Gantt chart.
  • Fixed an issue when changing the status of a project deal.